Customer Service Home

We're here to help!

Welcolme to the Chub Customer Services homepage. At Chub we aim to ensure that all our products deliver functionality, reliabilty and durability throughout their lives. However, good care and maintenance will always help our products to continue to deliver their optimum performance. We offer an award winning refurbishment service for Chub fishing tackle.

Need to get in touch? Click here to find out how to Contact Us


For information on our available Warranties please click on the relevant link below:

All Chub rods are covered by ourWorldwide Extended Warranty

Click here to find out more about the Warranty for Neuron bite alarms

See this link for info on our Warranty cover for all other Products

Product Registration

Warranty cover under the WEW is dependent on registering your purchase. To register a Carp rod or Neuron Bite Alarm, please visit this link:Register Products

If you don't have an account with our site you'll be prompted to register.

Instructions, Information and Product Care

Visit our aftercare pages for help and information with products.

Help with the Website

Visit our FAQ page for help with common website problems

Get in touch

Get in touch via our online comment form or call our After Sales Service Team on +44 (0)1665 602 771.

Alternatively you can contact the store where you purchased your product.

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